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  • Writer's pictureAnthony Chase

Kavinoky is Hiring a Director of Operations

Director of Operations (Kavinoky Theater)- job post D'Youville University Buffalo, NY 14201

I. JOB SUMMARY The highly visible incumbent is responsible for implementing the mission and vision of D’Youville University and the Kavinoky Theatre while serving as a dynamic leader who oversees daily operations of the theater programming, including the Kavinoky Theatre and Dramatic Arts MFA. Under the direction of the Executive Director, the Director of Operations is responsible for managing theatrical facilities, physical resources, information technology, contracting/procurement, and office management. As part of the leadership team, the director will help design, implement, and evaluate processes and systems to maximize efficiency, increase revenue and programming capacity, and assure experiential quality for all endeavors. II. PRIMARY JOB DUTIES: Business Operations: The Director of Operations supervises staff for production and events, patron services, Kavinoky Kabaret (lounge/bar), and work study positions. The DO helps establish, improve, and maintain efficient and cost-effective operations, ensuring compliance with all theater and university policies and procedures. This includes:

  • Processing and managing purchasing for production, programming, and supplies for the Kavinoky

and MFA in coordination with appropriate university offices,

  • Procuring professional rights for performances,

  • Overseeing ticketing system process and procedure,

  • Executing show and event settlement in a timely fashion,

  • Liaising with Institutional Advancement and the Business Office to assure alignment with

university policies, procedures, and initiatives,

  • Managing Kavinoky Kabaret (bar/lounge) including ordering of supplies, stocking of the space, cleaning

and set up and staffing,

  • Supporting the development and distribution of scholarships and funding for MFA students,

  • Supports implementation of marketing strategy through purchasing of ads, ordering playbills and

collateral materials,

  • Preparing regular financial reports for administration and reporting purposes.

Administrative Operations: As a member of the leadership team, the Director of Operations will provide administrative support to office, production, and education staff. The DO will serve as representative and advocate for the theater and its programming to students, patrons, community partners, funding organizations, businesses, and the university. This includes:

  • Executing contracts for production and event staff including with Actors Equity, SDC, Musicians Union,


  • Preparing faculty and adjunct contracts for the MFA program,

  • Supporting Box Office and Front of House operations with scheduling, staffing, and training,

  • Supervising Production Stage Manager and production personnel,

  • Supervising work study positions in regarding hiring, payment, and scheduling,

  • Scheduling MOD assignments for all productions and events,

  • Serving as manager on duty during productions and events as needed.

Facilities Management: The Director of Operations will oversee physical and virtual space including theater, rehearsal space, storage space, and classrooms. This includes:

  • Serving as primary contact with university facilities for matters relating to theater and adjacent


  • Overseeing the scheduling of theater and supporting spaces including internal programming, D’Youville events, and rental requests,

  • Scheduling and executing auditions and admissions events,

  • Coordinating venue rental requests including booking, contracting, staffing, and communication.


  • Other duties as assigned by the Executive Director of the Kavinoky Theatre.


  • Strong knowledge of and experience with financial operations and reporting, contracts, and office and

personnel management,

  • A demonstrated commitment to and fluency with equity, diversity, inclusion, access and anti-racism

work, and a dedication to evolving best practices for the theater,

  • Strong interpersonal communication skills,

  • Skilled in written communication; with digital media literacy a plus,

  • A love of theater and the arts and a desire to expand its reach within new and existing audiences,

  • An interest in serving the Western New York Community.


  • Bachelor’s degree in a relevant field (Business, Theater) required,

  • Master’s Degree in relevant field (Arts Administration, Business, Theater) preferred.


  • 5-7 years of experience in management or arts administration.


  • Handle multiple tasks and priorities at once while solving problems and thinking innovatively,

  • Administrative, organizational, supervisory, and budget-management skills,

  • Extended periods of sitting, standing, stair climbing, maneuvering objects of substantial weight,

  • Must possess an artistic personal philosophy and a great sense of humor.

About the Institution: D’Youville is a highly regarded private university and research institution with a rich history located on the vibrant West Side of Buffalo adjacent to a growing downtown with year-round cultural events and outdoor recreation. While preparing students for the 21st-century, D’Youville excels at helping students reach their career goals as change agents, doing well for themselves and their communities by doing good. Under the leadership of President Lorrie Clemo, the university is moving boldly forward through a dynamic and integrated planning process to strengthen the institution and positively impact the student experience and surrounding community. Founded in 1908, the Grey Nuns named the college after the Patron Saint Marguerite D’Youville and committed to making it a compassionate place of learning for those from underrepresented populations. That commitment and tradition continue today. D’Youville was the first college in Western New York to offer baccalaureate degree programs for women. With a long Catholic history, D’Youville welcomes students of every culture, background, and faith and is a place where different faith traditions can be openly shared and respected. Coeducational since 1971, D’Youville strives to expand opportunities for diverse learners, including adults, first-generation, low-income, and other students historically underrepresented in higher education. Today, D’Youville features an urban, growing campus community of 3,000 students and offers more than 50 majors in undergraduate, master’s, and doctoral studies including advanced certificates and accelerated learning programs. Featuring degrees in healthcare, business, and the liberal arts, D’Youville encourages students to balance their learning with activities that integrate community service with coursework. D’Youville’s proud graduates have the academic strengths necessary for careers that make a difference and the skills to be leaders for the world. All job offers are contingent upon legal authorization to be employed in NYS as determined by NYS DOL. To learn more about D’Youville, please visit D’Youville University continues to grow its commitment to Diversity, EQUITY, and Inclusion. Remaining true to the teachings of our Patroness, St. Marguerite d’Youville, we seek to selflessly and compassionately contribute to humanity by improving the lives of individuals and society through education. D’Youville University was founded to extend a hand to those in need and equip them, through education, with the skills necessary to change the world.


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